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Chronicle Wines Return Policy
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We want you to be happy with your order and enjoy your wines! Due to federal and state alcohol laws, there are limited instances in which we can legally accept returns of alcoholic products. If there is any problem with your order, please contact us within 15 days of the date of delivery at taste@brooklynoenology.com, and we will do our best to make it right.
Please note that if a wine has been shipped a long distance, or if several unsuccessful delivery attempts have been made during cold or hot weather, or if the package has been mishandled by the common carrier during shipment, this may affect the wine adversely. Choosing a faster delivery method, requesting a specific shipping date, or providing a delivery address at which it is most likely there will be a legal recipient present will dramatically reduce the chances of adverse effects to wine en route to you.
